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Customer Focused Merchandising and Promotional Tools
 The Promotions feature has been enhanced, offering
new promotion options, and adding new flexibility to
promotion creation and usage. Promotions can be created at both the store and
the product level.
- Now, unlimited keywords may be associated with a product.
In addition, StoreSense displays
those keywords that are automatically generated by the system to the merchant.
- Promotion options include storewide sales, product sales, and
quantity discounts.
- Take advantage of targeted special promotions, allowing you to
track and support your marketing efforts.
- Upsell and cross-sell products.
- Allow your customers to include a special message with gift purchases.
- Create a members-only area with a unique look and feel in order
to offer special customers or sales people special pricing and/or
products.
- Quantity discount by product supports your existing pricing models.
24/7 Customer Service
- Online order tracking provides 24/7 customer service.
- Saved customer profiles for quicker, friendlier checkout.
- Customers can choose to save shopping cart for recurring orders,
saving them time and increasing repeat sales.
- Order confirmations via e-mail eliminate paper confirmations
and follow-up phone calls.
- Additional e-mail notifications (shipping, customer credit confirmation,
and store manager notification) to increase customer confidence
and simplify administration.
- Customer order history accessible to both the merchant and customer
allowing more automated customer service.
Advanced Payment Processing
- Accept major credit cards, store cards, checks or money orders
and purchase orders, allowing customers to buy more easily.
- Payment by purchase order or internal department orders allows
easier business-to-business commerce.
- Support for real-time credit card processing.
- Support for PayPal - accept payments online without investing
in an online merchant account.
- Support for WorldPay - accept international payments in your
store.
- SSL encryption throughout the order process lets your customers
feel secure in their online transactions.
- Sophisticated tax calculations, including support
for external tax calculation service. Added support
for district, city, GST and PST rates, as well as for tax codes.
- Resale option.
- Definable purchase limits storewide, by order or by customer
support your current policies.
Back Office Management
- Seamless
integration with QuickBooks® Pro 2002, 2003,
QuickBooks Premier 2002, 2003 and Canadian Quickbooks 2003 (See
all supported
versions)
- StoreSync
now supports synchronizing Non-Inventory Part or Service Items from QuickBooks
to StoreSense. Also, the payment method
is now
included on Sales Receipts synchronized from StoreSense to QuickBooks
- StoreSense
is now integrated with Intuit's QuickBooks Online Edition. Once configured,
Customers, Service Items, and Invoices/Sales
Receipts can be synchronized between StoreSense and the merchant's
QuickBooks Online Edition business.
- Extensive online help within the back office functions makes
StoreSense easy to use and maintain.
- Basic and Advanced navigation options allows customized views
of the store administration area.
- Wizards and context-sensitive
help simplify complex tasks and assist with managing your store
on an ongoing basis.
- Customized security in the administrative areas allows multiple
people to maintain different parts of the store.
- Integrated FedEx shipping.
Product and Inventory Management
- You
can create an unlimited number of subcategory levels (previous versions allowed
one level of
subcategory).
- The
Cart Add template can now be included on any template that contains product
information.
- The
Product List has been enhanced to provide quicker access to some
of the update tools, and to allow for editing of price
and quantity directly on the product list.
- StoreSense
no longer prevents a product from being deleted if it is associated with
an invoice. Now, products
can be retired, removing it from the store's product count, but retaining the
information for invoices and reports.
- Ability to sell services in your online store.
- Recurring billing lets you charge customers automatically at
set intervals for products and services, such as monthly subscriptions.
- Display of quantity available, "in-stock," or "backordered" to
shopper creates more sales by increasing customer confidence.
- Support traditional, serialized, limited edition and virtual
inventory models.
- Serial numbers assigned to a customer order upon purchase allow
you to sell and track serialized inventory by product.
- Set inventory threshold levels (reorder points) by product.
- Online low inventory and backordered products reports let you
automatically manage your inventory.
- Backorder support, including customer notification when an item
is on backorder, lets you support more customers with lower inventory
levels.
- Ability to hide products from the catalog when inventory reaches
zero or the product reorder threshold, reducing customer frustration.
Sophisticated Order Management
- E-mail order notifications sent to store manager keep you up
to date with your online sales.
- Order review by date range, invoice number, tracking number,
customer or company gives you real-time tracking of orders.
- Pending order management by status (pending credit card authorization,
pending PO or check approval, backordered, ready for shipping,
etc.) lets you resolve order problems quickly.
- Store credit, partial credits and partial line item credits allow
you to adjust and correct orders after they've been placed.
Advanced Reporting Capabilities
- Pre-defined or customizable date ranges let you quickly see the
data you need.
- Search engine reports that show you what visitors are searching
for and if their search was successful, how many times a product
is requested and placed in a cart, the success of your special
promotions, and the percentage of visitors who place orders, allowing
you to refine your store and increase sales.
- Reports of top selling products, top customers, total sales,
costs, profit margins and tax liability help you maximize your
profitability.
- Exports for use with applications like QuickBooks, Excel, ACT!,
Crystal Reports, and Access let you integrate StoreSense with your
current applications.
- Additional exports available for credits, customers, products
and manufacturers, to further integrate with your current applications.
- Export your orders database for custom reporting using applications
like Excel and Access.
With StoreSense, you can easily add modules that give you even
more features and flexibility. |
